Privacy Policy

Introduction

Welcome to https://hatta-dam-tickets.terratrek.net (hereafter referred to as “Hatta Dam Tickets,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of data in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://hatta-dam-tickets.terratrek.net. However, please be advised that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

Using any of our applications, software, or online services as an authorized user.
Visiting our website(s) linked to this Privacy Policy.
Communicating with us via email, phone, text messages (SMS), or other channels.

Personal Data Collection

We gather various forms of personal information for different purposes, including but not limited to:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Credit card numbers, billing addresses, and transaction histories when you make purchases from us.
Financial Information: Banking details and financial records (if provided) for processing payments or refunds.
Purchase Information: Items bought, purchase dates, quantities, and total amounts to fulfill orders and provide customer service.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device when you interact with our apps.
Location Data: GPS coordinates and location services data (if enabled) for personalized content and services.
Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
Social Media Information: Details from social media platforms (if linked to your account) for user verification and sharing options.
Product Information: Search histories, product preferences, and browsing behavior to enhance your shopping experience.

We collect this data through various methods: user input forms, online interactions, browser cookies, and automated technologies within our apps. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Hatta Dam Tickets uses cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Ensure the basic functionality of our site, such as login sessions and navigation.
Preference Cookies: Remember user preferences, such as language settings or display options.
Analytics Cookies: Track user behavior across our sites to provide insights for improving our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

Financial and transaction data may be retained for up to 7 years due to tax and accounting requirements.
Personal information associated with customer accounts is typically kept for as long as you maintain an active account.
Data used solely for analytics or research purposes is deleted after aggregation, ensuring individual privacy.

Upon determining that personal data is no longer needed for the initial purpose collected, we delete or anonymize it securely.

Your Rights

Depending on your jurisdiction and local data protection laws, you have several rights regarding your personal information:

Access: The right to request access to and a copy of your personal data held by us.
Rectification: The ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your personal data.
Restriction: Limiting the use or processing of your data for specific purposes.
Portability: The option to receive your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific purposes (e.g., marketing).
Non-Discrimination: Protection from decisions based solely on automated processing of your personal data.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at [email protected] or write to us at:

Hatta Dam Tickets Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or unsubscribing from our communications:

Email: [email protected]

Postal Mail: Hatta Dam Tickets Data Privacy Team, [Address]